GarnishedSupport
Questions, problems or feedback about Garnished? We're here to help.
Contact us
Email: support@lulolabs.co
We usually reply within 3 business days.
Please include your iPhone model, iOS version and the app version (shown in the app's settings).
Frequently asked questions
How do I cancel my subscription?
On your iPhone, open Settings › [your name] › Subscriptions › Garnished and tap Cancel Subscription at least 24 hours before it renews. Deleting the app doesn't cancel it. To cancel a free trial without being charged, cancel at least 24 hours before the trial ends.
Something's wrong with a purchase. What should I do?
If something's wrong with a purchase, email support@lulolabs.co and we'll help sort it out.
I got a new iPhone. How do I get my purchases back?
Sign in with the same Apple Account, open Garnished's Settings and tap Restore purchases. Garnished has no accounts, so recipes and your kitchen profile don't move to a new iPhone.
How do credits work?
A new recipe uses one credit. New users get a few free credits; Garnished Pro adds a daily allowance, and you can buy credit packs. Your balance and each action's cost are shown in the app.
A recipe ignored my allergy or looks wrong. What should I do?
Don't cook it. Tap Report this recipe under the recipe, or email us. AI can make mistakes, so always check ingredients yourself (see the disclaimer).
How do I stop tracking?
On your iPhone, go to Settings › Privacy & Security › Tracking and turn Garnished off.
How do I delete my data?
In Garnished, open Settings › Legal › Delete my data. See Delete your data.
Your account and data
- Delete your account
- Privacy Policy
- Privacy requests: support@lulolabs.co
Report a problem with content
Found a recipe that's unsafe, ignores your allergies or diet, or is offensive? Tap Report this recipe under it in the app; a person reads every report. You can also email support@lulolabs.co.